Frequently Asked Questions
Our sessions are aimed at creating a unique and tailored experience for each of our clients. We love working with amazing and dynamic women who want to look and feel incredible. We are committed to providing a safe and encouraging environment for women, building trust and creating beautiful pieces of art. This is the perfect gift for your significant other, fiancée, husband but really, who needs a reason ~ do it for yourself!
Why should I have a portrait shoot?
Having your own portrait session is an empowering experience. Some women do it to have beautiful photos for their husbands, some bring their sisters and have a blast, some just want to get pampered for a day. I love do it because I want to help celebrate you, the way you are now and I want you to do it because ultimately it’s a beautiful gift for yourself!
I’ve never done this before and don’t know how my pictures will turn out?
Most of the lovely ladies I shoot are not professional models, they are just every day women who want to embrace how beautiful they can be! Almost everyone starts out nervous, it’s completely natural to be. I highly recommend booking my makeup and hair stylist, who always makes sure my clients step in front of my lens confident and looking camera-ready.
I’m waiting to lose some weight before I book a shoot?
You wouldn’t believe how many times I’ve heard this, but I always tell my clients that portraits are about celebrating your beauty exactly as you are. If you’re thinking about having a photo session, don’t wait! I want to photograph you NOW to show you that you’re perfect and beautiful just the way you are.
Should I tan before a session?
I do not recommend tanning before your photo session, unless it’s something you normally do. Tanning booths and spray tans make most people look orange. Though I provide retouching (like lightening blemishes) on photos, removing tan lines and bringing orange skin to a more natural skin tone will incur an additional charge.
Who are YOUR makeup and hair artists?
My female staff is experienced in all aspects of fashion and current trends in hair and makeup. They are experts at making women look their best. Every session with my studio is produced like magazine photo shoots, so you get to look and feel like a real supermodel by working with these talented women.
What are your studio hours and how soon should I book?
I shoot all 7 days of the week! I usually get booked by clients in advance, so I recommend scheduling your shoot as soon as you’ve decided to do one, especially if you are looking for time on the weekend.
What is required to book a session?
Once you have decided on a date and time, I require the session fee as a retainer and a signed photography contract to reserve your session.
Do you accept credit cards?
I accept all major credit cards and also accept email money transfers and Paypal payments.
Where do these sessions take place?
I shoot at a lot of places! Most clients like to come to my home studio located in Beaumont, AB (just outside Edmonton) but if requested I can also shoot on location.
How long does a session last?
The sessions are 3-4 hours in length which includes time for hair and makeup.
Then what should I wear?
Choosing your outfits is part of the whole experience. I send out a style guide after you book your session to help you choose items that compliment your body type and give you ideas of what kind of session you would like.
What about makeup and hair?
Professional makeup and hair by my team is highly recommended for all clients. I want you to get the full experience, which includes being pampered and transformed by professionals who know their craft!
I’m not a model and don’t know how to pose, can you help?
I get this question all the time… most of my clients are not professional models, and I understand that. I will show you how to look your best and give you direction on how to position your body in front of the camera. Some clients have reported being slightly soar from all the different poses but it is well worth it in the end.
When can I review my photos?
Photos will be ready for viewing approximately 2-3 weeks following your session. Rush processing is available (for an additional cost) should you need your photos by a deadline, such as for an anniversary, birthday, wedding, etc.
How many photos do I get to review?
Up to 30 images will be presented to you during your in studio viewing session or sent to you through my online proofing gallery. I do offer $25 off my package prices for clients who choose an in studio viewing session as well as a $100 gift voucher to give to anyone you wish.
I see my acne, scars, cellulite and stretch marks! Can you edit it out?
Most of the time, yes. I recommend booking my makeup artist to get you looking your best, and whatever makeup can’t fix, I do my best to edit. This includes lightening fine lines, removing minor acne, cellulite, scars, stretch marks, and some custom figure shaping techniques. While I do my best to enhance your features, I don’t want to completely change the way you look (so I won’t do drastic alterations). If you have specific concerns, please contact me directly so I can address these matters with you.
How much editing do you do on the pictures?
I edit every photo that I show you, so by the time you see your photos they have already gone through light retouching. Photo editing is custom for every client and I strive for a naturally glamorous style that emphasizes your best features. Once you select your final favourite photos, whether it’s for your album, digital files or folio print box, I’ll edit them to perfection.
What if I need more retouching?
Trust me when I say that most of the time, you won’t! I try to get every photo perfect in camera, which means your pose and your expression and your body language is already close to perfect when I take your picture. Then I go into retouching, which means I will adjust and fix things. If you have something really big (like a tattoo) that needs more editing, let me know ahead of time and we can discuss your needs.
How many images should I order?
This is completely up to you! Sessions come with 30 retouched digitals to choose from. My top packages come with a beautiful handcrafted flush mounted album and folio boxes. Of course you are always welcome to purchase more photos to add to your order. Many clients love their photos so much they can't help themselves!
When will I receive my album/prints/wall art/digitals?
Delivery time will vary depending the product you order. Most of my clients’ print products are ready to be picked up in 4-6 weeks after the photos have been selected. Please note that certain products will take additional time to produce in print labs, if you need your photos by a specific deadline please let me know right away and I will try to accommodate your needs.
Can you accommodate last minute bookings? (I need my pictures ASAP)
I occasionally schedule last minute bookings (when available) for clients who absolutely can’t wait to have their photos. Booking the shoot last minute does not mean you will be charged additional session fees. However putting in a rush order on retouching/print production means the photos will be billed at a rush rate.
Do you offer digital files?
I do offer the option of purchasing all the digital files from your session.
I’ve seen my photos and I LOVE them! How do I order products (prints, albums, FoLIO Boxes etc)?
I'm so glad you love your photographs! You can order any products during your photo review. The full payment for products ordered is due before print production can begin. I do not order products without receiving the full payment.
If I choose to review my photos in the online gallery, can I just print them from there?
Photos in your online gallery will be displayed in screen resolution which is not suitable for printing. I will release the high resolution printed files to you after receiving payment.
Can I purchase my photos without retouching?
All photos you see in magazines go through an in-depth retouching process, and I want you to experience what it would be like to shoot a magazine editorial. This experience wouldn’t be complete unless your photos are personally retouched by me. I do not offer discounts for untouched photos. That would be like serving cake without icing!!
I HAVE AN EMERGENCY, CAN I RESCHEDULE THE SHOOT?
I understand that things come up last minute and sometimes it can’t be helped. Reschedule requests made with at least a 48 hour notice will be rescheduled one time for free.
I GOT SICK/AM NOT FEELING WELL, SHOULD I RESCHEDULE THE SHOOT?
Yes, please reschedule! I do not photograph clients when they’re ill. When you don’t feel your best, you definitely won’t look your best, and that’s something that will translate to photos. If you are coming down with a flu or just not feeling well, make sure to let me know as soon as possible and I can reschedule your shoot.
WHAT IF I NEED TO RESCHEDULE WITHIN 48 HOURS OF MY SHOOT DATE?
Please understand that since you confirmed for your session, it means my team and my studio was made unavailable to other clients in order to shoot with you. If you cannot make the second appointment, the session is considered a “no-show” and the the retainer/fees paid is non-refundable.
What is your refund/cancellation policy?
Due to the custom nature of our service, the retainer/session fee and fee for any products ordered is non-refundable and non-transferable. I will always get your approval on any print orders, so you’ll know what your final product will look like before we send anything to print.